Guide & Translator Portal
Effective Date: November 2026
These Terms of Service govern your use of Guide & Translator Portal. By creating an account or using the directory, you agree to these terms.
1. Platform Role
The portal provides discovery, communication, trip requests, reviews, and digital access tools. Guides and travelers are independent users. We do not employ guides, guarantee outcomes, or act as a party to private arrangements.
2. Accounts
- Provide accurate information and keep login credentials secure.
- Use one account for yourself and do not impersonate another person.
- You are responsible for activity performed through your account.
3. Guide and Traveler Content
You must have the right to publish submitted names, photos, descriptions, rates, messages, and reviews. Content must be accurate, lawful, respectful, and free of spam, fraud, discrimination, or misleading claims.
4. Communications and Safety
Verify arrangements, prices, meeting details, and credentials independently. Do not share sensitive payment credentials in chat. Report abuse or suspicious activity through Support.
5. PRO and Access Packages
Paid features are delivered as described at checkout. Trials, renewals, expiry, refunds, and access limits are governed by the offer shown before purchase. Digital access may be consumed when contacts are unlocked.
6. Reviews and Moderation
Reviews must describe a genuine experience. We may moderate, remove, or restrict content that violates these terms or applicable law.
7. Suspension and Liability
We may suspend accounts or content to protect users and the service. To the extent permitted by law, the portal is provided as available and we are not liable for private agreements, travel losses, or user-generated content.
8. Changes and Contact
We may revise these terms by publishing an updated version. Questions can be sent through the Support page.